Customer Testimonials About Our Local Plumbers

Learn What Satisfied Customers Say About B-N-K Plumbing!

At B-N-K Plumbing, we’re proud to say that we’ve provided McHenry and Lake Counties in Illinois with affordable, superior plumbing services for nearly two decades. But we don’t ever take our continued success for granted. Instead, we use it to fuel our mission to provide better plumbing services and a higher quality of customer service for every project, year after year.

We could tell you all about how experienced, professional, affordable and dedicated to customer service our local plumbers are. But we wouldn’t expect you to believe us. After all, seeing is believing! Which is why we think you should hear it from a few of the many satisfied customers who have used B-N-K for their plumbing needs over the years. You can hear what they have to say below!

Local plumbers fix a leaking pipe close-up image

Hear About Our Local Plumbers from Previous Customers

So, what do previous customers have to say about the work provided by our local plumbers? Read what they’ve shared on Google and HomeAdvisor below to find out!

Google Reviews

B-N-K Plumbing
Based on 138 reviews
powered by Google
David SeresDavid Seres
17:53 22 Nov 23
Brandon & Kaydon were terrific. They both were extremely knowledgeable and friendly. They took care of our plumbing issues and I suggest you ask for them.
Kathy SKathy S
16:58 10 Nov 23
Brendan did a great job, was professional and fixed the problem. Would call them again!
00:13 31 Oct 23
Thank you Brendan for taking care of my family. Quick and easy to work with. Repair was done same day that I called.
Justin GJustin G
20:26 30 Oct 23
Completely unprofessional when dispatched through American Home Shield. Ignored all the complaints that were listed, then had the audacity to state that they were all pre-existing prior them coming out, and tried to have my claim denied. I had just moved into the house a week before, there's no possible way it could be considered a pre-existing condition as no one had any knowledge of any leaks. I'm convinced they are buying google reviews to appear that they are a reputable business.
ethan wasikethan wasik
21:21 29 Oct 23
great place to get you plumbing needs done. honest hard working company. I recommend highly. if your looksling for great clean work I would start here.
Stanley MooreStanley Moore
18:56 09 Oct 23
Great company and the technician they sent Brendan was AWESOME!! He was very smart and fast I really appreciate the the great service. They are my preferred vendor for all my plumbing issues.
Katlyn RodriguezKatlyn Rodriguez
02:14 30 Sep 23
This company is professional and the employees are knowledgeable. Will recommend to all my friends, family, & co-workers for all their plumbing concerns. Brendan has amazing customer service skills & gets the job done in a timely manner.
Robert WatsonRobert Watson
15:03 17 Aug 23
If you are assigned these guys from a home warranty, please check your WARRANTY company account. There are some things that will likely not be covered, but it ain't B;N;K's fault -its your home warranty company. Appreciate Brendan calling to explain things and clarify the issue, as well as being calm and courteous when I was really upset with the exclusions, and how the warranty company works. They are doing their job.Jennifer at the front desk was a pro the entire time even though I was really upset with how things were being handled - again, not because of them but because of the warranty company.
Michael IrelandMichael Ireland
13:47 04 Aug 23
We had company visiting and discovered that our guest bathroom shower was not working. Called and explained our issue. They were booked for the day but the owner called me back and said he would drop by that morning. Brendan was here before noon quickly determined the problem and had my shower working in less than a half our. He not only fixed our shower he explained to my wife and I what we should do to avoid this problem in the future. The cost was more than fair. I would recommend and will call if we have any further plumbing needs.

HomeAdvisor Reviews

“On time, did the job quickly – came back to check and install a new fitting the next day to update the sub-pump extractor value – reasonable cost and local firm that we will use in the future.”5-Star Review from Huntley, IL


“They [came out] and gave me an estimate and then suggested to replace the entire sump pump. Their price was fair, and my pump is working beautifully.”5-Star Review from Vernon Hills, IL


“Got a phone call in less than a minute after requesting an estimate. They would have been there same day but I requested the following day. Arrived promptly , and were just all around nice guys that did a GREAT job. Will use them again, in fact I need them now!”5-Star Review from Spring Grove, IL


Customer service was very friendly and provided a plumber same day. Tim was prompt and professional. He provided me with three options and completed the project in less than a hour.” ­5-Star Review from Lake Villa, IL


Want to hear from even more previous B-N-K Plumbers? You can read more HomeAdvisor reviews here! We have 100+ verified reviews you can scan through!

Contact Our Local Plumbers to Join the Ranks of Our Satisfied Customers!

After reading what our satisfied customers say about the local plumbers at B-N-K Plumbing above, are you ready to join their ranks? Then contact us today to get started! We’re available 24/7 for all your plumbing-related needs. We look forward to hearing from you!